Inside Timpson Group
Go behind the scenes in our shops
Sneak a peek at the amazing things our shop colleagues do every single day.
Take a tour of Timpson House
We don’t have a Head Office barking out orders. Instead, the wonderful teams at Timpson House offer support to our shop colleagues!
All kinds of magic happens in our workshops

Imaging Centre of Excellence (ICE)
This incredible team creates photo gifts, processes film, restores old photos, engraving and a zillion other magical things.

Thorn Cross Shoe Repair Centre
Advanced shoe repairs are completed at our central excellence center in Thorn Cross Prison.

Watch Repair Centre of Excellence
The watch technicians in our shops can complete simple watch repairs, while more complex watch repairs are sent to our Watch Repair Excellence Centre.

Tech Repairs Excellence Center
Our more experienced phone technicians tackle more complex phone and tablet repairs here.

Abrahams Dry Cleaning Hub
We have extensive experience in combining the most advanced cleaning technology available with more traditional methods to care for specific textiles, such as wedding dresses, sequined or embellished formal wear.

Key Excellence Centre
The specialists in our Key Tech Department help branches with 100s of key cutting jobs every day.

Welcome to The Nest, our state-of-the-art training facility
Based at Timpson House, The Nest is a fun, colourful and relaxed training centre that encourages people to be their best – and perfectly represents our culture!
This 9,258 sq foot facility hosts everything from new starter training courses and Town Hall meetings to chaotic Christmas parties. There are spaces for big presentations, small team meetings, or even a quick game of table football. The Nest features these rooms:
- Pankhurst Room (the boardroom)
- Cheltnam Room (6-person meeting room)
- Wilsom Room (8-person meeting room)
- Ollershawe Room (training room)
- Breakout Room (this where you’ll find the table football!)
- Garden Area